Question 1

Where will my screens be shipping from?

Accepted Answer

We ship from both our USA warehouse in California and our China warehouse in Shenzhen. We can dispatch your order from whichever location best suits your needs.

Question 2

Are these screens certified?

Accepted Answer

Our screens are ETL Certified, so they are fully U.S. compliant.

Question 3

Do they have a protective coating over the LEDs?

Accepted Answer

Our models feature GOB (Glue On Board) protection, which adds a transparent resin coating over the LED module surface. This advanced protective layer offers:

Enhanced durability against impact, moisture, & dust
Scratch resistance
Improved visual contrast by reducing surface glare
Safer handling during transport & installation

We can offer products without GOB if requested.

Question 4

What is included when I purchase a screen?

Accepted Answer

Your purchase includes everything needed to operate the screen system, including:
Power supplies
Controllers
All necessary cabling

For installation, we’ll connect you with a trusted domestic professional team to ensure proper setup and integration.

Frequently asked questions

Where will my screens be shipping from?

Are these screens certified?

Do they have a protective coating over the LEDs?

What is included when I purchase a screen?